Renault Dealer Support Page

Civil Service / Military / Emergency Services Programme

Welcome to the Renault dealer support page from Griffin

This page will give you a complete programme guide, a customer price list, and a point of sale guide. These guides can be viewed directly on this page, downloaded and saved, or printed off.

This page also gives you a link to the CSMA Boundless site to sign up an eligible customer in the showroom.

There is also an on-line sales submission form. Following dealer feedback, we have created this form to give you easier access to reporting a sale and requesting a tracking number for audit.

PLEASE NOTE: Free Metallic paint has now been reinstated across all three of our FON’s and across the entire model range. This will be deducted from your Renault UK invoice as normal.

Complete programme guide. The below gives you an extensive guide to what Griffin does and how you as a dealer can take advantage of our programme.

Dealer Price List:  July 2021 – Civil Service / Military / Emergency Services Price Guide – FON Numbers 81800/81801/81802. The below gives you a complete list of prices for the current Renault range. Prices are ‘recommended customer prices’, and include the full military/blue light/CSMA support, plus the requested 5% up front Renault dealer contribution, (3% on ZOE).

FON’s:  Civil Service / Military / Emergency Services Price Guide – FON Numbers 81800/81801/81802. The below gives you our three separate FON numbers individually

FON 81800 – Military & Veterans


FON 81801 – Blue Light & NHS


FON 81802 – Civil Service & Public Sector


CSMA Sign Up:  Civil Service Motoring Association. The below gives you the ability to sign up a qualifying new customer to the CSMA membership. Dealers are able to do this in the showroom. The customer will be instantly sent a membership number for audit purposes. PLEASE NOTE: dealers are NOT allowed to pay for the membership. This must be done on a customer own debit or credit card.

Eligible customer groups:

Serving Civil Servants
Retired Civil Servants
Serving Public Servants
Retired Public Servants
NHS & Emergency Services

Click image above for link

Point of Sale. The below gives you information on how to purchase cost effective point of sale material, (approved by Renault UK for use in showrooms), from our media company for the programme.

All material will be personalised with the dealership name and contact number of choice.

All material is available from our advertising company ‘Creative Edge’

Creative Edge Office: 01487 711641
Contact: Steve Tigwell

As a guide, the Roller banners are priced at £59.99 each. Posters and flyers vary

Order Confirmation: To make things easier for the network to report a sale, (and following feedback from the network), we now have a single form for reporting should you wish to do it this way.

  • Customer Name

  • Upload your data

    Files in JPG, PNG, or PDF supported. Max size 128MB
  • Max. file size: 128 MB.
    A copy of your new car order form signed by the customer
  • Max. file size: 128 MB.
    DDS/CSMA/Blue Light card or other acceptable membership card
  • Max. file size: 128 MB.
    Driving license, Passport, or military, police, fire, or NHS photo ID card
  • Max. file size: 128 MB.
    If the customer has signed a Data Transfer form, please attach it here, otherwise ignore the Data Form button. Thanks
  • Renault Dealer Details

  • If you already deal with one of our sales staff, please indicate here
  • Any additional info/comments

  • This field is for validation purposes and should be left unchanged.

CSMA Marketing: Below is a 60 second YouTube advert that has been produced by the CSMA (Boundless) at our request to show the savings that are potentially possible as a CSMA member. This includes a new car showroom scene at the end.

Griffin Contact Details:

Opening Hours:

Mon – Fri:  08:30 – 17:30

Saturday:   09:00 – 13:00

Sunday:      Closed

Office Number: 01273 574000

Out of Hours: 07802 436115

Contact email: